Plivo incident
Service degradation - Intermittent Messaging Failures
Plivo experienced a notice incident on February 8, 2026 affecting SMS API and Verify API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 08, 2026, 01:41 PM UTC
Dear Valued Customer, We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally. We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us Sincerely, Plivo Team
- monitoring Feb 08, 2026, 02:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 08, 2026, 05:11 PM UTC
This incident has been resolved.