Plivo incident

WhatsApp Business API — Elevated Errors and Delays

Notice Resolved View vendor source →

Plivo experienced a notice incident on June 12, 2026, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 04:30 PM UTC
Resolved
Jun 12, 2026, 05:21 PM UTC
Duration
50m
Detected by Pingoru
Jun 12, 2026, 04:30 PM UTC

Update timeline

  1. monitoring Jun 12, 2026, 04:30 PM UTC

    Dear Valued Customer, We are aware of elevated error rates and message delays affecting WhatsApp messaging on the Plivo platform. This is caused by an ongoing disruption with WhatsApp's Cloud API, part of a broad Meta platform outage currently affecting multiple Meta services. The issue originates upstream at Meta and is not specific to Plivo's infrastructure. Impact: Messages sent to or received from WhatsApp recipients may be delayed or fail during this window. Plivo's other services (Voice, SMS, Verify) are operating normally. We are monitoring Meta's recovery and will post another update within 60 minutes, or sooner if the situation changes. If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. resolved Jun 12, 2026, 05:21 PM UTC

    This incident has been resolved.