Pliant API experienced a minor incident on May 2, 2023 affecting Pliant CaaS & Pro API, lasting 15h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Pliant CaaS & Pro API
Update timeline
- investigating May 02, 2023, 03:18 PM UTC
We do currently have issues on our sandbox environment that are caused by one of our partners. This specifically affects the web widget to access sensitive card data (PAN, CVV, Expiry data). We reported the issue and will inform you once it's solved.
- identified May 02, 2023, 03:19 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 03, 2023, 06:26 AM UTC
This issue has been resolved.