Pliant API incident

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Critical Resolved View vendor source →

Pliant API experienced a critical incident on June 20, 2023 affecting Pliant CaaS & Pro API, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 09:11 AM UTC
Resolved
Jun 20, 2023, 12:07 PM UTC
Duration
2h 56m
Detected by Pingoru
Jun 20, 2023, 09:11 AM UTC

Affected components

Pliant CaaS & Pro API

Update timeline

  1. investigating Jun 19, 2023, 02:52 PM UTC

    We are currently investigating the issue

  2. investigating Jun 20, 2023, 09:11 AM UTC

    The problem is identified and we are currently fixing it.

  3. monitoring Jun 20, 2023, 10:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 20, 2023, 12:07 PM UTC

    The incident has been resolved