Pliant API incident

Certain card related API calls (e.g. GET PIN) are not available due to outage on card issuer side

Pliant API experienced a major incident on September 18, 2023 affecting Pliant CaaS API and Pliant CaaS & Pro API and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started: Sep 18, 2023, 07:30 AM UTC
Resolved: Sep 18, 2023, 08:18 AM UTC
Duration: 48m
Detected by Pingoru: Sep 18, 2023, 07:30 AM UTC

Affected components

Pliant CaaS APIPliant CaaS & Pro APIPliant Pro API

Update timeline

identified Sep 18, 2023, 07:30 AM UTC

Issuing cards is not affected right now. The card issuer is working on the incident with highest prio.
resolved Sep 18, 2023, 08:18 AM UTC

The incident has been resolved.