Pliant API incident

Callbacks not being send out

Major Resolved View vendor source →

Pliant API experienced a major incident on December 12, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 08:30 AM UTC
Resolved
Dec 12, 2023, 08:30 AM UTC
Duration
—
Detected by Pingoru
Dec 12, 2023, 08:30 AM UTC

Update timeline

  1. resolved Dec 14, 2023, 09:54 AM UTC

    Starting on 2023-12-12 at 09:50 UTC we stopped sending out most callback events. The issue was fixed on 2023-12-13 at 14:15 UTC. This only affects CaaS & Pliant Pro API users who are using callbacks. We will re-send all missed callbacks and inform you once it's done. All missed callbacks have been resend by 2023-12-15 at 14:00 UTC.