Pliant API experienced a minor incident on May 17, 2024 affecting Pliant CaaS API and Pliant Pro API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Pliant CaaS APIPliant Pro API
Update timeline
- identified May 17, 2024, 11:21 AM UTC
Our card processor Thredd identified an issue which is also affecting Pliant. The card issuance is currently delayed for endpoint https://partner.getpliant.com/reference/issuecard and interrupted for endpoint https://partner.getpliant.com/reference/issuecardinstant. We will update this incident with the latest information from Thredd once known.
- resolved May 17, 2024, 12:30 PM UTC
This incident has been resolved.