Pliant API experienced a notice incident on November 14, 2024 affecting Pliant CaaS & Pro API, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 14, 2024, 01:13 PM UTC
We are currently experiencing an outage in our sandbox environment, which is unavailable for all users. Our team has identified the root cause and is actively working to implement a solution. Impact: * Users are unable to access the sandbox environment for testing and development. * Any workflows or processes reliant on the sandbox environment are temporarily paused. Current Status: Our engineering team is in the process of applying a fix, and we estimate that the environment will be restored within the next few hours. We are monitoring the situation closely to ensure a smooth and swift resolution. We will provide an update as soon as the environment is fully operational or if the estimated resolution time changes. We apologize for the disruption and appreciate your patience as we work to restore full functionality.
- monitoring Nov 14, 2024, 01:20 PM UTC
Fixed and being monitored.
- resolved Nov 14, 2024, 01:38 PM UTC
This incident has been resolved.