Pliant API experienced a major incident on November 15, 2024 affecting Pliant CaaS API and Pliant Pro API, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 15, 2024, 10:07 AM UTC
We are currently experiencing an issue related to the card entity. Our team has identified the root cause and is actively working to implement a solution. Impact: * Cards are not displaying correctly in the Pliant applications. * Card management functions (e.g., replace, issue) are currently limited. Current Status: Our engineering team is diligently working on a fix and making progress toward restoring full functionality. We will share updates as they become available. We sincerely apologize for the disruption and appreciate your understanding and patience during this time.
- monitoring Nov 15, 2024, 12:29 PM UTC
The issues have been fixed and we are monitoring the state of the system.
- resolved Nov 15, 2024, 01:11 PM UTC
This incident has been resolved.