Pliant API incident

Travel Cards cannot be issued

Major Resolved View vendor source →

Pliant API experienced a major incident on May 5, 2025 affecting Pliant CaaS API and Pliant CaaS & Pro API and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 01:53 PM UTC
Resolved
May 05, 2025, 02:07 PM UTC
Duration
13m
Detected by Pingoru
May 05, 2025, 01:53 PM UTC

Affected components

Pliant CaaS APIPliant CaaS & Pro APIPliant Pro API

Update timeline

  1. investigating May 05, 2025, 01:53 PM UTC

    Due to a processor issue travel cards cannot be created currently. We're investigating the problem.

  2. identified May 05, 2025, 01:57 PM UTC

    The issue has been identified and we're working on a fix.

  3. resolved May 05, 2025, 02:07 PM UTC

    The incident has been resolved.