Plecto had 22 outages in the last 2 years totaling 174h 33m of downtime — averaging 0.9 incidents per month.
There were 22 Plecto outages since August 4, 2025 totaling 174h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
Application was down between 00:00 and 01:30 due to our infrastructure provider incident related with critical service: https://status.scaleway.com/incidents/9m3kjv6w4371
We're aware of an issue affecting new dashboard creation. We've identified the cause and are working on a fix. We'll update you as soon as it's resolved.
This incident has been resolved.
We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
Maintenance of underlying infrastructure
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing unexpected temporary downtime due to maintenance of underlying infrastructure.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.
This incident has been resolved.
We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.
We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.
We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.
Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.
Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.
Subset of integrations (notably Close, Quickbooks, Asana, Shopify and others) are not importing data at the moment.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The incident has been resolved.
Yesterday, we observed an increased amount of 502 errors on dashboards, which returned while rendering widgets. We deployed a fix yesterday evening, and the situation stabilized. However, today we are once again seeing rendering errors on widgets. Thank you for your patience while we are actively working on solving the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating issues with data imports.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating issues with Plecto APIs being unavailable.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.