Playbook Outage History

Playbook is up right now

Playbook had 6 outages in the last 2 years totaling 72h 54m of downtime — averaging 0.2 incidents per month.

There were 6 Playbook outages since November 18, 2025 totaling 72h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.playbook.com

Minor May 12, 2026

Upload speed may be affected

Detected by Pingoru
May 12, 2026, 05:50 PM UTC
Resolved
May 12, 2026, 06:06 PM UTC
Duration
15m
Affected: Playbook WebPlaybook Mobile
Timeline · 4 updates
  1. investigating May 12, 2026, 05:50 PM UTC

    We've received several reports of slow upload speeds under certain conditions and are currently investigating.

  2. identified May 12, 2026, 05:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Delayed delivery of email login links

Detected by Pingoru
Apr 15, 2026, 01:30 PM UTC
Resolved
Apr 15, 2026, 05:22 PM UTC
Duration
3h 51m
Affected: Playbook Web
Timeline · 3 updates
  1. investigating Apr 15, 2026, 01:30 PM UTC

    Some users may experience delays receiving one-time login links via email. Login functionality is not down — links are still being delivered, but slower than expected. We are actively investigating the cause and will provide updates as we have them.

  2. monitoring Apr 15, 2026, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2026, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Asset previews missing

Detected by Pingoru
Mar 05, 2026, 10:06 PM UTC
Resolved
Mar 06, 2026, 10:31 PM UTC
Duration
1d
Affected: Playbook WebPlaybook Mobile
Timeline · 4 updates
  1. investigating Mar 05, 2026, 10:06 PM UTC

    We are investigating an issue where asset previews are not displaying. All files remain safe. Our team is working on recovering the previews.

  2. identified Mar 06, 2026, 01:36 AM UTC

    Asset previews have now been restored. Some related features may still be recovering as our systems finish stabilizing.

  3. monitoring Mar 06, 2026, 07:41 PM UTC

    A fix has been implemented. We are continuing to monitor performance as our systems fully stabilizes.

  4. resolved Mar 06, 2026, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 16, 2026

Upload Issues

Detected by Pingoru
Feb 16, 2026, 11:03 AM UTC
Resolved
Feb 16, 2026, 11:58 AM UTC
Duration
55m
Affected: Playbook WebPlaybook Mobile
Timeline · 2 updates
  1. identified Feb 16, 2026, 11:03 AM UTC

    Our downstream provider Cloudflare is currently having issues, which is impacting uploads. Uploads may error until their incident is resolved.

  2. resolved Feb 16, 2026, 11:58 AM UTC

    Cloudflare has fixed the issue and systems are operational again.

Read the full incident report →

Critical November 18, 2025

Playbook app is unavailable in some regions

Detected by Pingoru
Nov 18, 2025, 11:45 AM UTC
Resolved
Nov 18, 2025, 02:45 PM UTC
Duration
2h 59m
Affected: Playbook Web
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:11 PM UTC

    We are currently investigating an issue with our upstream provider.

  2. resolved Nov 18, 2025, 12:20 PM UTC

    Our upstream provider has resolved their issue.

  3. postmortem Nov 18, 2025, 12:27 PM UTC

    Due to a global outage in our upstream provider \(Cloudflare\), the app was unavailable in some regions.

Read the full incident report →