Playbook incident

Playbook app is unavailable in some regions

Critical Resolved View vendor source →

Playbook experienced a critical incident on November 18, 2025 affecting Playbook Web, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:45 AM UTC
Resolved
Nov 18, 2025, 02:45 PM UTC
Duration
2h 59m
Detected by Pingoru
Nov 18, 2025, 11:45 AM UTC

Affected components

Playbook Web

Update timeline

  1. investigating Nov 18, 2025, 12:11 PM UTC

    We are currently investigating an issue with our upstream provider.

  2. resolved Nov 18, 2025, 12:20 PM UTC

    Our upstream provider has resolved their issue.

  3. postmortem Nov 18, 2025, 12:27 PM UTC

    Due to a global outage in our upstream provider \(Cloudflare\), the app was unavailable in some regions.