Playbook incident

Upload speed may be affected

Minor Resolved View vendor source →

Playbook experienced a minor incident on May 12, 2026 affecting Playbook Web and Playbook Mobile, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 05:50 PM UTC
Resolved
May 12, 2026, 06:06 PM UTC
Duration
15m
Detected by Pingoru
May 12, 2026, 05:50 PM UTC

Affected components

Playbook WebPlaybook Mobile

Update timeline

  1. investigating May 12, 2026, 05:50 PM UTC

    We've received several reports of slow upload speeds under certain conditions and are currently investigating.

  2. identified May 12, 2026, 05:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2026, 06:06 PM UTC

    This incident has been resolved.