Platform Science incident

Transport & Logistics Service Interruption on Service

Platform Science experienced a major incident on July 7, 2025 affecting External, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started: Jul 07, 2025, 07:07 AM UTC
Resolved: Jul 07, 2025, 09:31 AM UTC
Duration: 2h 24m
Detected by Pingoru: Jul 07, 2025, 07:07 AM UTC

Affected components

External

Update timeline

resolved Jul 23, 2025, 01:47 PM UTC

[July 7, 2025 at 9:07 AM CEST]: Our team is investigating an issue on the following service(s): Issue related with one of our Providers and Roaming partner. We sincerely apologise for the service interruption and will provide further updates as soon as possible. [July 7, 2025 at 11:31 AM CEST]: Service Interruption Affecting Service(s): The Provider partner confirmed that the issue is solved from their side Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.