Platform Science incident
Transport & Logistics Service Interruption
Platform Science experienced a notice incident on August 28, 2025 affecting Trace Processing and SOAP Integration and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2025, 12:33 PM UTC
Our team is investigating an issue on the following services: Fleetworks and FleetCockpit. Customers may be able to access the application, but only the Setup button is visible. We are actively working to identify the root cause and implement a fix. Further updates will be provided as soon as more information becomes available. Thank you for your patience.
- identified Aug 28, 2025, 01:21 PM UTC
The issue has been identified from our partner side and a fix is being implemented We apologize for any inconvenience this may cause. Please contact support if you have further questions.
- resolved Aug 28, 2025, 01:52 PM UTC
Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.