Platform Science incident
Transport & Logistics Service Interruption
Platform Science experienced a notice incident on August 29, 2025 affecting Trace Processing and SOAP Integration and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2025, 06:54 AM UTC
Our team is investigating an issue on the following services: Fleetworks and FleetCockpit. Customers may be able to access the application, but only the Setup button is visible. We are actively working to identify the root cause and implement a fix. Further updates will be provided as soon as more information becomes available. Thank you for your patience.
- identified Aug 29, 2025, 07:50 AM UTC
The issue has been identified from our side and a fix is being implemented We apologize for any inconvenience this may cause. Please contact support if you have further questions.
- monitoring Aug 29, 2025, 08:20 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Aug 29, 2025, 09:08 AM UTC
Service Interruption Affecting Service : FleetWorks and FleetCockpit. Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.