Platform Science incident
Service Interruption on DMS Application
Platform Science experienced a minor incident on December 15, 2025, lasting 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 15, 2025, 09:42 AM UTC
We are currently investigating an issue affecting the DMS application. The header bar is not available, which may cause limited functionality and navigation issues. Our teams are actively working on the investigation and remediation. We sincerely apologize for the service interruption and will provide further updates as soon as possible.
- identified Dec 15, 2025, 09:44 AM UTC
The issue has been identified from our partner side and a fix is being implemented We apologize for any inconvenience this may cause.
- monitoring Dec 15, 2025, 09:48 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Dec 15, 2025, 09:53 AM UTC
This incident has been resolved.