Platform Science experienced a notice incident on December 16, 2025 affecting External, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
External
Update timeline
- identified Dec 16, 2025, 08:49 AM UTC
Due to an external issue with our vendor, reports will not be up to date. We are expecting a fix from the vendor later today. We apologize for any inconvenience this may cause.
- monitoring Dec 16, 2025, 10:35 AM UTC
We continue to monitor system health as our partner provide a fix. An update will be provided as more information becomes available.
- resolved Dec 16, 2025, 12:00 PM UTC
Our partner confirmed that the issue is fixed, we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.