Platform Science incident

Service Interruption on FleetCockpit+

Major Resolved View vendor source →

Platform Science experienced a major incident on December 18, 2025 affecting FleetCockpit+, lasting 18h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 02:24 PM UTC
Resolved
Dec 19, 2025, 08:28 AM UTC
Duration
18h 4m
Detected by Pingoru
Dec 18, 2025, 02:24 PM UTC

Affected components

FleetCockpit+

Update timeline

  1. investigating Dec 18, 2025, 02:24 PM UTC

    We are currently experiencing a service disruption affecting FleetCockpit+. Our teams are actively investigating the issue to identify the root cause and implement a fix. During this time, users may experience slow loading or difficulties accessing certain pages within the application. Further updates will be shared as more information becomes available.

  2. identified Dec 18, 2025, 03:23 PM UTC

    The issue has been identified, and a fix is being implemented. We apologize for any inconvenience this may cause.

  3. monitoring Dec 18, 2025, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Dec 19, 2025, 08:28 AM UTC

    Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.