Platform Science incident
Investigating Performance Issues in FleetCockpit+
Platform Science experienced a minor incident on January 21, 2026 affecting FleetCockpit+, lasting 8d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 21, 2026, 12:54 PM UTC
We are currently investigating reports of slow loading times and degraded performance within Fleet Cockpit Plus. Our engineering teams are working to identify a permanent fix for this issue. Recommended Workaround: To improve application responsiveness and loading speeds, we highly recommend that users apply a global filter to reduce the number of units queried at once. This workaround will significantly enhance performance while we continue to work on a long-term solution. We apologize for the inconvenience and will provide further updates as they become available.
- identified Jan 22, 2026, 03:04 PM UTC
The team is preparing an update to improve system performance and stability. This deployment is scheduled to be completed by Thursday evening. Thank you for your patience and consideration. We apologize for any inconvenience this may cause.
- identified Jan 23, 2026, 11:56 AM UTC
Some customers have reported issues regarding application performance. Following our recent update, you may notice an error in the "Current Location" column. If you encounter this, we recommend that users clear their browser cache to ensure they are running the latest version of the platform. We are treating this matter with the highest priority. Thank you for your patience.
- monitoring Jan 29, 2026, 07:53 AM UTC
To ensure optimal application stability and speed, we are temporarily simplifying how locations are displayed; as a result, you will now see the City name only, rather than the place name, until our upcoming performance optimizations are completed.
- resolved Jan 30, 2026, 09:32 AM UTC
Stability is restored. We are now monitoring the platform closely and have transitioned to a streamlined location display to ensure peak performance ahead of our upcoming upgrades.