Platform Science incident
Service Interruption: BI Reports Recent data may not be reflected in reports and dashboards.
Platform Science experienced a major incident on April 9, 2026 affecting Reporting, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- identified Apr 09, 2026, 11:24 AM UTC
We have identified the cause of the data discrepancy affecting our BI reporting suite. Our engineering team is currently working on a fix to restore full data accuracy. We apologize for any inconvenience this may cause. Thank you for your patience and consideration.
- resolved Apr 09, 2026, 01:04 PM UTC
The issue has been resolved and the fix is fully deployed. All BI reports and dashboards are now reflecting the latest data. We apologize for the interruption to your workflow and appreciate your continued support.