Platform Science experienced a critical incident on June 30, 2026 affecting External, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 30, 2026, 07:49 AM UTC
We’re currently experiencing a service disruption. To apply the fix, the application needs to be restarted. Action Required: > We are requesting that all users manually close and exit the application as soon as possible. Please note that when the platform restarts, any remaining active users will be automatically logged out (kicked out) of the system. We apologize for the brief interruption and appreciate your quick cooperation. We expect the platform to be fully stable and available shortly.
- monitoring Jun 30, 2026, 08:13 AM UTC
A fix has been implemented, and we are monitoring the results
- resolved Jun 30, 2026, 08:20 AM UTC
Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.