Ongoing since 08:20 AM UTC, affecting APIs (GraphQL (HTTP)).
We’re seeing intermittent errors on Plain’s API since around 07:42 UTC. Creating or closing threads, sending emails, and other write actions may fail for some customers during these spikes. We’ve identified the cause as rate limiting from a high volume of API writes. Notifications, search indexing, and webhooks are also delayed while we work through a backlog.
Affected components
Update timeline
- identified Nov 09, 2026, 08:20 AM UTC
We’re seeing intermittent errors on Plain’s API since around 07:42 UTC. Creating or closing threads, sending emails, and other write actions may fail for some customers during these spikes. We’ve identified the cause as rate limiting from a high volume of API writes. Notifications, search indexing, and webhooks are also delayed while we work through a backlog.
Your product runs on more than Plain
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services