PKI Signing incident

DigiCert ONE degraded performance

Resolved after 1 day 22 hours, affecting DigiCert cloud certificate service, on November 10, 2025.

investigating Nov 11, 2025, 08:40 AM UTC

DigiCert has reported a performance issue within their systems. Because of this, signing a document does not always succeed. Please retry signing the document or try again on a later moment. More information: https://status.digicert.com/incidents/bfsyy7kzcjx8

Started
Nov 10, 2025, 08:41 AM UTC
Resolved
Nov 12, 2025, 07:35 AM UTC
Duration
1d 22h
Detected by Pingoru
Nov 10, 2025, 08:41 AM UTC

Affected components

DigiCert cloud certificate service

Update timeline

  1. investigating Nov 10, 2025, 08:41 AM UTC

    DigiCert is currently experiencing issues with their DigiCert ONE solution. Users with certificates from DigiCert might be unable to sign at the moment.

  2. investigating Nov 10, 2025, 12:11 PM UTC

    DigiCert is still experiencing issues and a solution has not yet been found. If your signature is urgent, you can try a few times. About half of the signatures seem to fail.

  3. investigating Nov 11, 2025, 08:40 AM UTC

    DigiCert has reported a performance issue within their systems. Because of this, signing a document does not always succeed. Please retry signing the document or try again on a later moment. More information: https://status.digicert.com/incidents/bfsyy7kzcjx8

  4. resolved Nov 12, 2025, 07:35 AM UTC

    Digicert has identified the issue and implemented a fix.

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