PKI Signing experienced a minor incident on November 10, 2025 affecting DigiCert cloud certificate service, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 10, 2025, 08:41 AM UTC
DigiCert is currently experiencing issues with their DigiCert ONE solution. Users with certificates from DigiCert might be unable to sign at the moment.
- investigating Nov 10, 2025, 12:11 PM UTC
DigiCert is still experiencing issues and a solution has not yet been found. If your signature is urgent, you can try a few times. About half of the signatures seem to fail.
- investigating Nov 11, 2025, 08:40 AM UTC
DigiCert has reported a performance issue within their systems. Because of this, signing a document does not always succeed. Please retry signing the document or try again on a later moment. More information: https://status.digicert.com/incidents/bfsyy7kzcjx8
- resolved Nov 12, 2025, 07:35 AM UTC
Digicert has identified the issue and implemented a fix.