PKI Signing incident

Email notifications not being delivered

Minor Resolved View vendor source →

PKI Signing experienced a minor incident on October 21, 2026 affecting PKIsigning platform backend and API and PKIsigning platform Front-end, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 12:43 PM UTC
Resolved
Oct 21, 2026, 02:01 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 21, 2026, 12:43 PM UTC

Affected components

PKIsigning platform backend and APIPKIsigning platform Front-end

Update timeline

  1. identified Oct 21, 2026, 12:43 PM UTC

    Email notifications from our platform are currently not being delivered because our email service provider has temporarily taken its services offline as a precaution against two critical PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619), also known as PHP2Shell. All other platform functionality remains fully operational and is not affected by or susceptible to these vulnerabilities. We are monitoring the situation and expect email delivery to resume once our provider restores its services. We apologise for the inconvenience and will provide updates as more information becomes available.

  2. resolved Oct 21, 2026, 02:01 PM UTC

    This incident is resolved. Email notifications are being delivered.