PKI Signing incident

DigiCert one signatures are unavailable

Major Resolved View vendor source →

PKI Signing experienced a major incident on May 8, 2026 affecting DigiCert cloud certificate service, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 10:12 AM UTC
Resolved
May 11, 2026, 12:14 PM UTC
Duration
3d 2h
Detected by Pingoru
May 08, 2026, 10:12 AM UTC

Affected components

DigiCert cloud certificate service

Update timeline

  1. identified May 08, 2026, 10:12 AM UTC

    DigiCert One has an issue causing signatures to fail. DigiCert is working on a solution for this issue.

  2. monitoring May 08, 2026, 11:09 AM UTC

    DigiCert has implemented a fix and signatures seem to be working again. We are monitoring the situation.

  3. identified May 08, 2026, 11:21 AM UTC

    The fix DigiCert has implemented is still causing signature to fail. They are investigating the situation again.

  4. monitoring May 09, 2026, 04:40 PM UTC

    DigiCert has implemented a fix and signatures seem to be working again. We are monitoring the situation.

  5. identified May 11, 2026, 07:00 AM UTC

    Unfortunately the issues with DigiCert One persist and have not been resolved. We are still working on a solution with DigiCert.

  6. identified May 11, 2026, 07:54 AM UTC

    DigiCert has provided an incident ticket which can be tracked here: https://status.digicert.com/incidents/jvv1gb3yylk5

  7. identified May 11, 2026, 08:51 AM UTC

    DigiCert issued a second incident ticket for this issue: https://status.digicert.com/incidents/ccw3wx5ypgjg

  8. monitoring May 11, 2026, 10:01 AM UTC

    DigiCert reports that the issue is resolved: https://status.digicert.com/incidents/ccw3wx5ypgjg

  9. resolved May 11, 2026, 12:14 PM UTC

    We see no more errors. The issue is resolved.