AI Agents could have degrated performance

Update timeline

1. investigating Sep 29, 2026, 02:55 PM UTC

   There is a third-party outage going on in one of the services Pipefy uses as the engine of our AI agents, so customers may face degradated performance in some of their agents. We are monitoring the situation with our provider and will keep our status page up to date as this issue goes on.

2. investigating Sep 29, 2026, 02:55 PM UTC

   There is a third-party outage going on in one of the services Pipefy uses as the engine of our AI agents, so customers may face degradated performance in some of their agents. We are monitoring the situation with our provider and will keep our status page up to date as this issue goes on.

3. monitoring Sep 29, 2026, 02:57 PM UTC

   We are checking our provider and will update with new information soon.

4. monitoring Sep 29, 2026, 02:57 PM UTC

   We are checking our provider and will update with new information soon.

5. monitoring Sep 29, 2026, 03:32 PM UTC

   All services have been operating normally since 14:59 UTC. We are continuing to monitor.

6. monitoring Sep 29, 2026, 03:32 PM UTC

   All services have been operating normally since 14:59 UTC. We are continuing to monitor.

7. monitoring Sep 29, 2026, 03:37 PM UTC

   All services have been operating normally.

8. monitoring Sep 29, 2026, 03:37 PM UTC

   All services have been operating normally.

9. resolved Sep 29, 2026, 04:28 PM UTC

   **All Systems Operational.**

10. resolved Sep 29, 2026, 04:28 PM UTC

    All Systems Operational.

11. resolved Sep 29, 2026, 04:28 PM UTC

    All Systems Operational.