Resolved after 12 hours 14 minutes, on September 9, 2025.
Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!.
Update timeline
- investigating Sep 09, 2025, 05:30 AM UTC
We are currently investigating this incident..
- identified Sep 09, 2025, 04:39 PM UTC
One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this..
- resolved Sep 09, 2025, 05:44 PM UTC
Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!.
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