PingPlotter Cloud Outage History
PingPlotter Cloud is up right nowPingoru has recorded 17 incidents for PingPlotter Cloud: 9 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 2 | 2 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 54 (0%) |
Incidents, newest first
Major September 30, 2026 Backend Data Collection outage 25m Backend Data Collection
Started Sep 30, 2026, 03:25 PM UTC· resolved Sep 30, 2026, 03:50 PM UTC
- investigating Sep 30, 2026, 03:47 PM UTC
Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service..
- investigating Sep 30, 2026, 03:47 PM UTC
Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Sep 30, 2026, 03:50 PM UTC
Backend Data Collection is now operational! This update was created by an automated monitoring service..
- resolved Sep 30, 2026, 03:50 PM UTC
Backend Data Collection is now operational! This update was created by an automated monitoring service.
Major August 3, 2026 Agent Service outage 48m Agent Service
Started Aug 03, 2026, 04:13 PM UTC· resolved Aug 03, 2026, 05:01 PM UTC
- investigating Aug 03, 2026, 04:13 PM UTC
Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service..
- investigating Aug 03, 2026, 04:13 PM UTC
Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service.
- identified Aug 03, 2026, 04:32 PM UTC
We've identified an issue with DNS resolution affecting our agent connection service. New agents may be unable to connect or reconnect during this period. Existing connections are unaffected and will continue to operate normally. We're working with our upstream provider to resolve this and will post an update as soon as we have more information.
- identified Aug 03, 2026, 04:32 PM UTC
We've identified an issue with DNS resolution affecting our agent connection service. New agents may be unable to connect or reconnect during this period. Existing connections are unaffected and will continue to operate normally. We're working with our upstream provider to resolve this and will post an update as soon as we have more information
- resolved Aug 03, 2026, 05:01 PM UTC
Agent Service is now operational! This update was created by an automated monitoring service..
- resolved Aug 03, 2026, 05:01 PM UTC
Agent Service is now operational! This update was created by an automated monitoring service.
Major August 3, 2026 Identity / Login outage 1h 28m Identity / Login
Started Aug 03, 2026, 06:44 AM UTC· resolved Aug 03, 2026, 08:12 AM UTC
- investigating Aug 03, 2026, 06:44 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- investigating Aug 03, 2026, 06:44 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Aug 03, 2026, 08:12 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
- resolved Aug 03, 2026, 08:12 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service.
Major July 31, 2026 Identity / Login outage 31s Identity / Login
Started Jul 31, 2026, 02:11 AM UTC· resolved Jul 31, 2026, 02:12 AM UTC
- investigating Jul 31, 2026, 02:11 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- investigating Jul 31, 2026, 02:11 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service.
- resolved Jul 31, 2026, 02:12 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
- resolved Jul 31, 2026, 02:12 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service.
Minor March 19, 2026 Identity / Login isn't accessible at the moment (automated) 20s Overall
Started Mar 19, 2026, 12:03 PM UTC· resolved Mar 19, 2026, 12:04 PM UTC
- investigating Mar 19, 2026, 12:03 PM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Mar 19, 2026, 12:04 PM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
Minor January 10, 2026 Agent Service isn't accessible at the moment (automated) 17m Overall
Started Jan 10, 2026, 09:12 AM UTC· resolved Jan 10, 2026, 09:30 AM UTC
- investigating Jan 10, 2026, 09:12 AM UTC
Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Jan 10, 2026, 09:30 AM UTC
Agent Service is now operational! This update was created by an automated monitoring service..
Minor January 10, 2026 Database issues is creating widespread inaccessibility. We are investigating. 4h 9m Overall
Started Jan 10, 2026, 07:10 AM UTC· resolved Jan 10, 2026, 11:20 AM UTC
- investigating Jan 10, 2026, 07:10 AM UTC
We are currently investigating this incident..
- resolved Jan 10, 2026, 11:20 AM UTC
There was a database issue that was resolved by a restore. All data and pings should be available and flowing..
Minor November 18, 2025 Web Interface API isn't accessible at the moment (automated) 27m Overall
Started Nov 18, 2025, 07:23 PM UTC· resolved Nov 18, 2025, 07:50 PM UTC
- investigating Nov 18, 2025, 07:40 PM UTC
Web Interface API cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 18, 2025, 07:50 PM UTC
Web Interface API is now operational! This update was created by an automated monitoring service..
Minor November 18, 2025 Agent Service isn't accessible at the moment (automated) 27m Overall
Started Nov 18, 2025, 07:23 PM UTC· resolved Nov 18, 2025, 07:50 PM UTC
- investigating Nov 18, 2025, 07:40 PM UTC
Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Nov 18, 2025, 07:50 PM UTC
Agent Service is now operational! This update was created by an automated monitoring service..
Minor October 8, 2025 Backend Data Collection isn't accessible at the moment (automated) 40s
Started Oct 08, 2025, 03:45 AM UTC· resolved Oct 08, 2025, 03:45 AM UTC
- investigating Oct 08, 2025, 03:45 AM UTC
Backend Data Collection cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Oct 08, 2025, 03:45 AM UTC
Backend Data Collection is now operational! This update was created by an automated monitoring service..
Minor September 9, 2025 Identity / Login isn't accessible at the moment (automated) 10s
Started Sep 09, 2025, 09:44 AM UTC· resolved Sep 09, 2025, 09:44 AM UTC
- investigating Sep 09, 2025, 09:44 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Sep 09, 2025, 09:44 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
Minor September 9, 2025 Agent Installer Downloads Failing 12h 14m
Started Sep 09, 2025, 05:30 AM UTC· resolved Sep 09, 2025, 05:44 PM UTC
- investigating Sep 09, 2025, 05:30 AM UTC
We are currently investigating this incident..
- identified Sep 09, 2025, 04:39 PM UTC
One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this..
- resolved Sep 09, 2025, 05:44 PM UTC
Agent and NetCheck downloads are fully operational. Thanks for your patience while resolved this issue!.
Minor September 9, 2025 Identity / Login isn't accessible at the moment (automated) 50m
Started Sep 09, 2025, 05:23 AM UTC· resolved Sep 09, 2025, 06:14 AM UTC
- investigating Sep 09, 2025, 05:23 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Sep 09, 2025, 06:14 AM UTC
This incident has been resolved..
Minor July 3, 2025 Identity / Login isn't accessible at the moment (automated) 11s
Started Jul 03, 2025, 04:20 AM UTC· resolved Jul 03, 2025, 04:20 AM UTC
- investigating Jul 03, 2025, 04:20 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Jul 03, 2025, 04:20 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
Minor May 1, 2025 Identity / Login isn't accessible at the moment (automated) 11m
Started May 01, 2025, 04:02 AM UTC· resolved May 01, 2025, 04:13 AM UTC
- investigating May 01, 2025, 04:02 AM UTC
Identity / Login cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved May 01, 2025, 04:13 AM UTC
Identity / Login is now operational! This update was created by an automated monitoring service..
Minor April 11, 2025 We're experiencing some increased load that's slightly delaying inbound data from agents. 34m
Started Apr 11, 2025, 05:55 PM UTC· resolved Apr 11, 2025, 06:29 PM UTC
- monitoring Apr 11, 2025, 05:55 PM UTC
We're closely monitoring this and it should be resolved shortly..
- resolved Apr 11, 2025, 06:29 PM UTC
Everything is back to normal and all data should be visible live as usual..
Minor April 2, 2025 Agent Service isn't accessible at the moment (automated) 1m
Started Apr 02, 2025, 11:01 AM UTC· resolved Apr 02, 2025, 11:03 AM UTC
- investigating Apr 02, 2025, 11:01 AM UTC
Agent Service cannot be accessed at the moment. This incident was created by an automated monitoring service..
- resolved Apr 02, 2025, 11:03 AM UTC
Agent Service is now operational! This update was created by an automated monitoring service..