Ping Identity incident

Impacted Authentications in PingID

Minor Resolved View vendor source →

Ping Identity experienced a minor incident on June 30, 2025 affecting PingID Authenticator and PingID Server, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 06:57 PM UTC
Resolved
Jul 01, 2025, 12:33 AM UTC
Duration
5h 36m
Detected by Pingoru
Jun 30, 2025, 06:57 PM UTC

Affected components

PingID AuthenticatorPingID Server

Update timeline

  1. investigating Jun 30, 2025, 06:57 PM UTC

    We are investigating a high error rate with PingID MFA authentications.

  2. investigating Jun 30, 2025, 07:39 PM UTC

    We are continuing to investigate the issue.

  3. investigating Jun 30, 2025, 08:16 PM UTC

    We have mitigated the issue but are continuing to investigate.

  4. resolved Jul 01, 2025, 12:33 AM UTC

    This incident has been resolved.