Pinecone incident

[Serverless][GCP][europe-west4] Indexing lag on some indexes; recent writes may not appear in reads

Minor Resolved View vendor source →

Pinecone experienced a minor incident on August 26, 2025 affecting GCP europe-west4, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 01:22 PM UTC
Resolved
Aug 26, 2025, 03:05 PM UTC
Duration
1h 42m
Detected by Pingoru
Aug 26, 2025, 01:22 PM UTC

Affected components

GCP europe-west4

Update timeline

  1. investigating Aug 26, 2025, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2025, 05:13 PM UTC

    This incident has been resolved.