Pinecone incident

[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants

Minor Resolved View vendor source →

Pinecone experienced a minor incident on September 15, 2025 affecting AWS us-east-1, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 03:52 PM UTC
Resolved
Sep 15, 2025, 03:58 PM UTC
Duration
6m
Detected by Pingoru
Sep 15, 2025, 03:52 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. monitoring Sep 15, 2025, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 15, 2025, 04:29 PM UTC

    This incident has been resolved.