Pinecone incident

Some users may be unable to access the Pinecone web console. All API services remain fully operational.

Major Resolved View vendor source →

Pinecone experienced a major incident on October 20, 2025 affecting Console, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 05:43 PM UTC
Resolved
Oct 20, 2025, 06:00 PM UTC
Duration
16m
Detected by Pingoru
Oct 20, 2025, 05:43 PM UTC

Affected components

Console

Update timeline

  1. investigating Oct 20, 2025, 05:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 20, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2025, 08:24 PM UTC

    This incident has been resolved.