Update timeline
- investigating Apr 24, 2026, 05:00 AM UTC
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available. Sites Affected: 150 Kerr Street 353 Napier Street 300 Young Street , Fitzroy We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- resolved Apr 24, 2026, 07:06 AM UTC
A UPS fault caused devices at the site to go offline, impacting services. Our technicians have attended the site and rectified the issue. All affected services are now restored.
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