Update timeline
- investigating Mar 02, 2026, 04:03 PM UTC
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available. Sites Affected: 582 Lorimer Street 588 Lorimer Street 600 Lorimer Street 240-254 Kings Way 322-326 Coventry Street We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- investigating Mar 02, 2026, 07:37 PM UTC
Engineers have been dispatched to the site and are expected to arrive by 7:00 AM. We will provide further updates once on-site assessment begins.
- resolved Mar 02, 2026, 09:21 PM UTC
Our engineers have rectified the issue that was causing the outage. All services have now been restored and are operating normally.
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