Pineapple Net incident

5 Lawson Street, Southport Central, 4215

Notice Resolved View vendor source →

Pineapple Net experienced a notice incident on March 30, 2026, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 12:25 AM UTC
Resolved
Mar 30, 2026, 01:39 AM UTC
Duration
1h 13m
Detected by Pingoru
Mar 30, 2026, 12:25 AM UTC

Update timeline

  1. investigating Mar 30, 2026, 12:25 AM UTC

    Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

  2. monitoring Mar 30, 2026, 01:05 AM UTC

    A power issue at the site caused a loss of power to network devices. Power has been restored, and services are back online. Engineers are monitoring the connections.

  3. resolved Mar 30, 2026, 01:39 AM UTC

    The Network devices are stable. This incident has been resolved.