There were 3 Pike13 outages since March 9, 2026 totaling 7h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
The incident has been resolved. Systems are back to normal. We are investigating root cause and prevention steps.
Our partner SmartWaiver is having technical issues. Waivers in Pike13, which all use the SmartWaiver service, are not working. We have opened a support ticket with them.
SmartWavier status can be viewed at https://status.smartwaiver.com/.
SmartWaiver says they have identified the problem and are working to resolve it. No estimated time to resolution yet.
There have been no waiver errors in the past 20 minutes. SmartWaiver says they have fixed the issue.
We are currently investigating this issue.
The database outage is over. Historical activities records will not display currently. We are starting the process of back filling those records into the rebuilt table.
Backfill of historical activities is progressing starting with most recent history to oldest. It will take several hours.
Activities data has been restored from present back to November 1, 2025. The restore is continuing and is processing approximately 1 million records per minute going backwards in historical order. All records going all the way back to the year 2012 will be restored by tomorrow.
This incident has been resolved.
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