Pike13 experienced a major incident on March 18, 2026 affecting 3rd Party Integration, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Integration
Update timeline
- investigating Mar 18, 2026, 12:23 AM UTC
Our partner SmartWaiver is having technical issues. Waivers in Pike13, which all use the SmartWaiver service, are not working. We have opened a support ticket with them.
- investigating Mar 18, 2026, 12:29 AM UTC
SmartWavier status can be viewed at https://status.smartwaiver.com/.
- investigating Mar 18, 2026, 02:13 AM UTC
SmartWaiver says they have identified the problem and are working to resolve it. No estimated time to resolution yet.
- resolved Mar 18, 2026, 02:41 AM UTC
There have been no waiver errors in the past 20 minutes. SmartWaiver says they have fixed the issue.