Pike13 experienced a critical incident on March 9, 2026 affecting Your Pike13 Website and Payment Processing and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2026, 03:25 PM UTC
We are currently investigating this issue.
- monitoring Mar 09, 2026, 04:15 PM UTC
The database outage is over. Historical activities records will not display currently. We are starting the process of back filling those records into the rebuilt table.
- monitoring Mar 09, 2026, 06:17 PM UTC
Backfill of historical activities is progressing starting with most recent history to oldest. It will take several hours.
- monitoring Mar 09, 2026, 07:50 PM UTC
Activities data has been restored from present back to November 1, 2025. The restore is continuing and is processing approximately 1 million records per minute going backwards in historical order. All records going all the way back to the year 2012 will be restored by tomorrow.
- resolved Mar 09, 2026, 07:50 PM UTC
This incident has been resolved.