Resolved after 3 hours 40 minutes, affecting CDN and API and 1 more, on September 19, 2026.
Performance is back to normal, engineers are still carefully monitoring.
Affected components
CDNAPIPhotoShelter for Brands PortalsPhotoShelter for Photographers WebsitesSearchUpload/ProcessingFTPAISocialie (Publisher)Socialie (Suggester)
Update timeline
- investigating Sep 19, 2026, 10:44 PM UTC
High load across our network is impacting availability of services; engineers are investigating the source of the load.
- monitoring Sep 19, 2026, 10:57 PM UTC
Performance is back to normal, engineers are still carefully monitoring.
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