PhotoShelter Outage History

PhotoShelter is up right now

PhotoShelter had 1 outage in the last 2 years totaling 59m of downtime — averaging 0 incidents per month.

There was 1 PhotoShelter outage since May 14, 2026 totaling 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://photoshelter.status.io

Minor May 14, 2026

Service Issue

Detected by Pingoru
May 14, 2026, 05:25 PM UTC
Resolved
May 14, 2026, 06:25 PM UTC
Duration
59m
Affected: CDNAPIPhotoShelter for Brands PortalsPhotoShelter for Photographers WebsitesSearchUpload/ProcessingFTPAIIntegrationsE-CommerceMember AreaMobile AppsMobile Apps (East Coast U.S. Data Center)Mobile Apps (West Coast U.S. Data Center)Subscriptions/Billingbrands.photoshelter.combrands.photoshelter.com (Worldwide)
Timeline · 3 updates
  1. investigating May 14, 2026, 05:25 PM UTC

    Engineers are currently investigating degraded performance upon being notified by internal monitoring. Users may notice sporadically slow page loads or timeouts.

  2. monitoring May 14, 2026, 05:38 PM UTC

    An abnormal spike in load coincided with unexpected drop in system capacity. Engineers have introduced reserve capacity and systems have since stabilized. Monitoring performance closely as things settle down.

  3. monitoring May 14, 2026, 06:02 PM UTC

    Subsystems related to automatic tagging, which had been paused during the incident, are being brought back up.

Read the full incident report →