PhotoShelter Outage History
PhotoShelter is up right nowPingoru has recorded 4 incidents for PhotoShelter: 4 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 6 of 720 (1%) |
| October 2026 | 1 | 2 of 591 (0%) |
Incidents, newest first
Major October 17, 2026 Service disruption 1h 47m CDN, API, PhotoShelter for Brands Portals, PhotoShelter for Photographers Websites and 17 more
Started Oct 17, 2026, 02:43 PM UTC· resolved Oct 17, 2026, 04:31 PM UTC
- investigating Oct 17, 2026, 02:43 PM UTC
We are currently experiencing an unplanned disruption to our platform. Our team is actively addressing the issue, and we appreciate your patience as we work towards a swift resolution
- monitoring Oct 17, 2026, 03:25 PM UTC
The issue we identified earlier with our platform has now been addressed. Our team will continue to monitor. Thank you so much for your patience as our humans worked to a resolution and we apologize for any inconvenience this may have caused. - The PhotoShelter team
Minor September 23, 2026 Dropbox Integration for Socialie Service Distruption 1h 49m Socialie (Publisher), Socialie (Suggester), brands.photoshelter.com (brands.photoshelter.com — Worldwide)
Started Sep 23, 2026, 02:12 PM UTC· resolved Sep 23, 2026, 04:01 PM UTC
- identified Sep 23, 2026, 02:12 PM UTC
We are currently experiencing an unplanned disruption to our Dropbox integration with Socialie. Our team is actively addressing the issue, and we appreciate your patience as we work towards a swift resolution.
- identified Sep 23, 2026, 02:36 PM UTC
Our engineering team continues to actively work on the disruption in service with our Dropbox integration with Socialie.
- monitoring Sep 23, 2026, 02:54 PM UTC
The issue we identified with our Dropbox integration with Socialie is addressed and service to that integration has resumed. Our team will continue to monitor.
Major September 19, 2026 High load 3h 40m CDN, API, PhotoShelter for Brands Portals, PhotoShelter for Photographers Websites and 17 more
Started Sep 19, 2026, 10:44 PM UTC· resolved Sep 20, 2026, 02:24 AM UTC
- investigating Sep 19, 2026, 10:44 PM UTC
High load across our network is impacting availability of services; engineers are investigating the source of the load.
- monitoring Sep 19, 2026, 10:57 PM UTC
Performance is back to normal, engineers are still carefully monitoring.
Minor May 14, 2026 Service Issue 59m CDN, API, PhotoShelter for Brands Portals, PhotoShelter for Photographers Websites and 13 more
Started May 14, 2026, 05:25 PM UTC· resolved May 14, 2026, 06:25 PM UTC
- investigating May 14, 2026, 05:25 PM UTC
Engineers are currently investigating degraded performance upon being notified by internal monitoring. Users may notice sporadically slow page loads or timeouts.
- monitoring May 14, 2026, 05:38 PM UTC
An abnormal spike in load coincided with unexpected drop in system capacity. Engineers have introduced reserve capacity and systems have since stabilized. Monitoring performance closely as things settle down.
- monitoring May 14, 2026, 06:02 PM UTC
Subsystems related to automatic tagging, which had been paused during the incident, are being brought back up.