Photoroom Outage History

Photoroom is up right now

Pingoru has recorded 31 incidents for Photoroom: 23 in the last 12 months and 8 in the last 90 days.

Source: photoroomapi.statuspage.io

31incidents recorded
23last 12 months
8last 90 days
10 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Photoroom in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026315 of 744 (2%)
June 20261147 of 720 (20%)
July 202634 of 744 (1%)
August 2026319 of 744 (3%)
September 202610 of 720 (0%)
October 202642 of 521 (0%)

Incidents, newest first

Minor October 8, 2026 Issues with API authentication and AI Ironing, Virtual Model, Flat Lay, Ghost Mannequin 13m Image Editing API Uptime

Started Oct 08, 2026, 01:41 PM UTC· resolved Oct 08, 2026, 01:55 PM UTC

  1. investigating Oct 08, 2026, 01:58 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2026, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 08, 2026, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2026 Issues with AI Ironing, Virtual Model, Flat Lay, Ghost Mannequin 45m Image Editing API Uptime

Started Oct 08, 2026, 12:00 PM UTC· resolved Oct 08, 2026, 12:46 PM UTC

  1. investigating Oct 08, 2026, 12:21 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2026, 12:22 PM UTC

    We've implemented a work-around and should see service improving in the coming minutes.

  3. identified Oct 08, 2026, 12:30 PM UTC

    We're seeing issues with API key validation. New requests to the Image Editing API may fail with authentication errors.

  4. monitoring Oct 08, 2026, 12:37 PM UTC

    We're rolling out another fix. We're seeing service returning.

  5. monitoring Oct 08, 2026, 12:37 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 08, 2026, 12:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2026 Issues with AI Shadows and Virtual Model 32m Image Editing API Uptime

Started Oct 02, 2026, 04:22 PM UTC· resolved Oct 02, 2026, 04:55 PM UTC

  1. investigating Oct 02, 2026, 04:37 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 02, 2026, 04:42 PM UTC

    We're also seeing issues for Ghost Mannequin, AI Ironing, and Flat Lay. We're rolling out a fix.

  3. monitoring Oct 02, 2026, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 1, 2026 Ghost Mannequin, Flat Lay and Virtual Model unavailable 31m Image Editing API Uptime

Started Oct 01, 2026, 08:45 AM UTC· resolved Oct 01, 2026, 09:16 AM UTC

  1. identified Oct 01, 2026, 08:45 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 01, 2026, 09:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026 Higher latencies and connection errors on the Background Removal API –

Started Sep 17, 2026, 06:00 PM UTC· resolved Sep 17, 2026, 06:00 PM UTC

  1. resolved Sep 17, 2026, 06:48 PM UTC

    We're experiencing higher latencies and some connection errors on the Background Removal API

Read the full incident report →

Major August 27, 2026 Several features are not available in the Image Editing API: AI Ironing, Flat Lay, Ghost Mannequin, Virtual Try-on / Virtual Model 31m Image Editing API Uptime

Started Aug 27, 2026, 02:39 PM UTC· resolved Aug 27, 2026, 03:11 PM UTC

  1. investigating Aug 27, 2026, 02:39 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 27, 2026, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 14, 2026 Networking issue impacting some AI applications, users may experience increased latency 13h 12m

Started Aug 14, 2026, 05:50 PM UTC· resolved Aug 15, 2026, 07:03 AM UTC

  1. identified Aug 14, 2026, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 15, 2026, 07:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2026 Reduced availability of Edit With AI 5h 16m Image Editing API Uptime

Started Aug 12, 2026, 09:18 AM UTC· resolved Aug 12, 2026, 02:35 PM UTC

  1. investigating Aug 12, 2026, 10:07 AM UTC

    We're investigating an issue with certain Edit With AI models. Some calls are failing.

  2. identified Aug 12, 2026, 10:08 AM UTC

    We've identified the issue and are working on a fix

  3. identified Aug 13, 2026, 09:09 AM UTC

    We've applied a fix to increase reliability.

  4. resolved Aug 13, 2026, 09:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Higher latency and failing requests on the Image Editing API 42m Image Editing API Uptime

Started Jul 08, 2026, 02:03 PM UTC· resolved Jul 08, 2026, 02:46 PM UTC

  1. investigating Jul 08, 2026, 02:03 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Critical July 8, 2026 Incident with Image Editing API 1h 49m Image Editing API Uptime

Started Jul 08, 2026, 06:35 AM UTC· resolved Jul 08, 2026, 08:24 AM UTC

  1. investigating Jul 08, 2026, 07:24 AM UTC

    We are currently investigating this issue.

  2. identified Jul 08, 2026, 07:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 08, 2026, 07:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 08, 2026, 07:32 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 08, 2026, 08:24 AM UTC

    We have found the root cause and have rolled out a fix for it. Everything should be back to normal

Read the full incident report →

Notice June 24, 2026 Elevated errors affecting "Edit with AI" feature 6d 2h Image Editing API Uptime

Started Jun 24, 2026, 07:03 AM UTC· resolved Jun 30, 2026, 10:02 AM UTC

  1. identified Jun 24, 2026, 07:03 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 24, 2026, 07:12 AM UTC

    A temporary fix has been setup, that resolved the elevated error rate for now.

  3. resolved Jul 08, 2026, 07:26 AM UTC

    This incident has been resolved.

  4. postmortem Jul 08, 2026, 08:40 AM UTC

    Due to rate limiting by one of our providers, the “Edit with AI” feature was not always working. We’ve worked to migrate this functionality and are now on higher rate limits.

Read the full incident report →

Major May 25, 2026 Elevated Error Rate on the Image Editing API 28m Image Editing API Uptime

Started May 25, 2026, 04:55 PM UTC· resolved May 25, 2026, 05:24 PM UTC

  1. investigating May 25, 2026, 05:12 PM UTC

    We are currently investigating this issue.

  2. monitoring May 25, 2026, 05:21 PM UTC

    A fix has been implemented and we are currently monitoring the situation

  3. resolved May 25, 2026, 05:24 PM UTC

    The incident has been resolved

Read the full incident report →

Notice May 19, 2026 Incident with AI Backgrounds 42m Image Editing API Uptime

Started May 19, 2026, 09:48 AM UTC· resolved May 19, 2026, 10:30 AM UTC

  1. investigating May 19, 2026, 10:02 AM UTC

    We are currently investigating an issue with AI Background generation

  2. investigating May 19, 2026, 10:08 AM UTC

    We have identified the issue

  3. monitoring May 19, 2026, 10:09 AM UTC

    A fix has been deployed and we're monitoring the impact.

  4. resolved May 19, 2026, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026 We're seeing an elevated number of errors on virtual try-on and beautifier models 13h 48m Image Editing API Uptime

Started May 07, 2026, 06:55 PM UTC· resolved May 08, 2026, 08:44 AM UTC

  1. investigating May 07, 2026, 06:55 PM UTC

    We are currently investigating this issue.

  2. resolved May 08, 2026, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026 Some of the Edit with AI and AI beautifier requests are failing on the Image Editing API 1d 5h Image Editing API Uptime

Started Mar 10, 2026, 11:25 AM UTC· resolved Mar 11, 2026, 04:35 PM UTC

  1. investigating Mar 10, 2026, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2026, 03:19 PM UTC

    The issue has been identified, one of our infrastructure provider is rate limiting some of our calls despite being below the rate limit threshold, making part of the Edit with AI and AI beautifier requests failing.

  3. resolved Mar 11, 2026, 08:16 AM UTC

    After talking with the infrastructure provider, they manage to resolve the issue for our account.

Read the full incident report →

Notice November 20, 2025 Product beautifier on the Image Editing API is failing 5h 59m

Started Nov 20, 2025, 05:30 PM UTC· resolved Nov 20, 2025, 11:30 PM UTC

  1. investigating Nov 20, 2025, 06:30 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 21, 2025, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025 Networking issue impacting some AI applications 15m Image Editing API Uptime

Started Nov 18, 2025, 06:26 PM UTC· resolved Nov 18, 2025, 06:41 PM UTC

  1. investigating Nov 18, 2025, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 06:29 PM UTC

    One of our network providers seems to be having issues which in turn impact our customers on some of our platforms. Our APIs are running and should be fully reachable.

  3. resolved Nov 18, 2025, 06:41 PM UTC

    This incident has been resolved

Read the full incident report →

Minor November 18, 2025 Networking issues potentially impacting application customers 3h 12m

Started Nov 18, 2025, 11:59 AM UTC· resolved Nov 18, 2025, 03:11 PM UTC

  1. investigating Nov 18, 2025, 11:59 AM UTC

    One of our network providers seems to be having issues which in turn impact our customers on some of our platforms. Our APIs are running and should be fully reachable.

  2. monitoring Nov 18, 2025, 12:17 PM UTC

    The situation has improved a lot and we don't see any errors anymore. We'll keep an eye on it and keep updating here.

  3. resolved Nov 18, 2025, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 10, 2025 [AI background] Image guidance on the studio model 2h 37m Image Editing API Uptime

Started Nov 10, 2025, 06:10 AM UTC· resolved Nov 10, 2025, 08:48 AM UTC

  1. identified Nov 10, 2025, 08:20 AM UTC

    We are suffering an outage affecting only the Studio model image guidance on the AI Background feature on the Image Editing API. We'll be providing updates as the situation evolves.

  2. resolved Nov 10, 2025, 08:48 AM UTC

    This incident has been resolved. Our text moderation pipeline was incorrectly triggered and moderated all image guidance requests. We have disabled the text moderation pipeline to let the image guidance requests through. We will take additional steps to make sure this does not happen again.

Read the full incident report →

Minor November 7, 2025 Text segmentation outage 35m Image Editing API Uptime

Started Nov 07, 2025, 04:22 PM UTC· resolved Nov 07, 2025, 04:57 PM UTC

  1. identified Nov 07, 2025, 04:33 PM UTC

    We are suffering an outage affecting only the Text segmentation feature on the Image Editing API. We'll be providing updates as the situation evolves.

  2. identified Nov 07, 2025, 04:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 07, 2025, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025 Partial outage on AI Beautifier and AI Uncrop 1h 10m Image Editing API Uptime

Started Nov 04, 2025, 03:29 PM UTC· resolved Nov 04, 2025, 04:39 PM UTC

  1. identified Nov 04, 2025, 03:59 PM UTC

    One of our vendors is suffering an outage which is in turn affecting the AI beautifier and AI Uncrop features on the Image Editing API. We'll be providing updates as the situation evolves.

  2. resolved Nov 04, 2025, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025 AI beautifier outage through the Image Editing API 5h 14m Image Editing API Uptime

Started Oct 29, 2025, 04:21 PM UTC· resolved Oct 29, 2025, 09:35 PM UTC

  1. identified Oct 29, 2025, 04:21 PM UTC

    One of our vendors is suffering an outage which is in turn affecting the AI beautifier feature on the Image Editing API. We'll be providing updates as the situation evolves.

  2. monitoring Oct 29, 2025, 07:44 PM UTC

    A fix has been implemented and we are monitoring the situation closely.

  3. resolved Oct 29, 2025, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 16, 2025 Increased error rate with background generation 1h 20m Image Editing API Uptime

Started Sep 16, 2025, 02:43 PM UTC· resolved Sep 16, 2025, 04:04 PM UTC

  1. investigating Sep 16, 2025, 02:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 16, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2025, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 14, 2025 Increased error rate on the Image Editing API when using the beautifier feature 3m Image Editing API Uptime

Started Sep 14, 2025, 01:13 AM UTC· resolved Sep 14, 2025, 01:16 AM UTC

  1. investigating Sep 14, 2025, 01:13 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 14, 2025, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025 Investigating issues related to Google Cloud authentication 2h 46m

Started Jun 12, 2025, 06:34 PM UTC· resolved Jun 12, 2025, 09:21 PM UTC

  1. monitoring Jun 12, 2025, 06:34 PM UTC

    Authentication issues have been identified due to a Google Cloud outage. We're monitoring the situation closely and will update this as we move towards a resolution.

  2. resolved Jun 12, 2025, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →