Photoroom incident

Networking issues potentially impacting application customers

Minor Resolved View vendor source →

Photoroom experienced a minor incident on November 18, 2025, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:59 AM UTC
Resolved
Nov 18, 2025, 03:11 PM UTC
Duration
3h 12m
Detected by Pingoru
Nov 18, 2025, 11:59 AM UTC

Update timeline

  1. investigating Nov 18, 2025, 11:59 AM UTC

    One of our network providers seems to be having issues which in turn impact our customers on some of our platforms. Our APIs are running and should be fully reachable.

  2. monitoring Nov 18, 2025, 12:17 PM UTC

    The situation has improved a lot and we don't see any errors anymore. We'll keep an eye on it and keep updating here.

  3. resolved Nov 18, 2025, 03:11 PM UTC

    This incident has been resolved.