Photoroom incident

Issues with AI Ironing, Virtual Model, Flat Lay, Ghost Mannequin

Critical Resolved View vendor source →

Photoroom experienced a critical incident on October 8, 2026 affecting Image Editing API Uptime, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 12:00 PM UTC
Resolved
Oct 08, 2026, 12:46 PM UTC
Duration
45m
Detected by Pingoru
Oct 08, 2026, 12:00 PM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. investigating Oct 08, 2026, 12:21 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2026, 12:22 PM UTC

    We've implemented a work-around and should see service improving in the coming minutes.

  3. identified Oct 08, 2026, 12:30 PM UTC

    We're seeing issues with API key validation. New requests to the Image Editing API may fail with authentication errors.

  4. monitoring Oct 08, 2026, 12:37 PM UTC

    We're rolling out another fix. We're seeing service returning.

  5. monitoring Oct 08, 2026, 12:37 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 08, 2026, 12:46 PM UTC

    This incident has been resolved.