Photoroom incident

Some of the Edit with AI and AI beautifier requests are failing on the Image Editing API

Minor Resolved View vendor source →

Photoroom experienced a minor incident on March 10, 2026 affecting Image Editing API Uptime, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 11:25 AM UTC
Resolved
Mar 11, 2026, 04:35 PM UTC
Duration
1d 5h
Detected by Pingoru
Mar 10, 2026, 11:25 AM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. investigating Mar 10, 2026, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2026, 03:19 PM UTC

    The issue has been identified, one of our infrastructure provider is rate limiting some of our calls despite being below the rate limit threshold, making part of the Edit with AI and AI beautifier requests failing.

  3. resolved Mar 11, 2026, 08:16 AM UTC

    After talking with the infrastructure provider, they manage to resolve the issue for our account.