PhotoDay incident

Images upload

Resolved after 19 hours 25 minutes, affecting PhotoDay Studio Web, on September 13, 2019.

monitoring Sep 13, 2019, 03:39 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 13, 2019, 02:03 AM UTC
Resolved
Sep 13, 2019, 09:28 PM UTC
Duration
19h 25m
Detected by Pingoru
Sep 13, 2019, 02:03 AM UTC

Affected components

PhotoDay Studio Web

Update timeline

  1. investigating Sep 13, 2019, 02:03 AM UTC

    We are getting reports that images are not loading after uploading in the studio panel. We are currently looking into the issue and will have an update shortly.

  2. identified Sep 13, 2019, 02:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 13, 2019, 03:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 13, 2019, 03:39 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 13, 2019, 09:28 PM UTC

    This incident has been resolved.

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