PhotoDay incident

Mobile checkout

Resolved after 1 day 14 hours, on October 1, 2019.

investigating Oct 01, 2019, 01:14 AM UTC

We are currently investing an issue that may be affecting the PhotoDay mobile apps on iOS and Android. This issue may affect a small amount of customers who are trying to checkout. While we continue to investigate, please direct customers who cannot checkout to view the gallery on the web. We'll provide additional information as soon as we can. Thanks.

Started
Oct 01, 2019, 01:14 AM UTC
Resolved
Oct 02, 2019, 03:22 PM UTC
Duration
1d 14h
Detected by Pingoru
Oct 01, 2019, 01:14 AM UTC

Update timeline

  1. investigating Oct 01, 2019, 01:14 AM UTC

    We are currently investing an issue that may be affecting the PhotoDay mobile apps on iOS and Android. This issue may affect a small amount of customers who are trying to checkout. While we continue to investigate, please direct customers who cannot checkout to view the gallery on the web. We'll provide additional information as soon as we can. Thanks.

  2. resolved Oct 02, 2019, 03:22 PM UTC

    This incident has been resolved.

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