Resolved after 5 hours 2 minutes, affecting PhotoDay Studio Web, on May 23, 2020.
Photos are now processing and going through the queue. Any previous photos that were stuck should now appear in your job's photo section. We will continue to monitor uploads through the weekend.
Affected components
Update timeline
- identified May 23, 2020, 07:01 PM UTC
The issue has been identified and relates to our queuing system as images are being processed. Our engineers are currently working on a fix and an update will be provided when uploads are working once again. All other systems are functioning nominally.
- identified May 23, 2020, 07:04 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 24, 2020, 12:04 AM UTC
Photos are now processing and going through the queue. Any previous photos that were stuck should now appear in your job's photo section. We will continue to monitor uploads through the weekend.
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