PhotoDay incident

Miller's Professional Imaging Outage

Resolved after 9 days 5 hours, affecting Miller's Professional Imaging, on August 31, 2020.

monitoring Aug 31, 2020, 02:56 PM UTC

Please note PhotoDay is NOT directly affected by the current Miller’s outage. A message from Miller’s Lab - We are currently experiencing technical difficulties causing our website and web ordering platforms to be temporarily offline. It appears to be a cyber attack, which we are thoroughly investigating. We will keep you informed as we understand more about the scope of the outage. How does this affect PhotoDay? Your customer’s transactions are processing as normal, and they are receiving receipts and confirmation of their orders. When Miller’s is back online, we will ensure all orders arrive and process accordingly and will post an update here.

Started
Aug 31, 2020, 02:56 PM UTC
Resolved
Sep 09, 2020, 08:11 PM UTC
Duration
9d 5h
Detected by Pingoru
Aug 31, 2020, 02:56 PM UTC

Affected components

Miller's Professional Imaging

Update timeline

  1. monitoring Aug 31, 2020, 02:56 PM UTC

    Please note PhotoDay is NOT directly affected by the current Miller’s outage. A message from Miller’s Lab - We are currently experiencing technical difficulties causing our website and web ordering platforms to be temporarily offline. It appears to be a cyber attack, which we are thoroughly investigating. We will keep you informed as we understand more about the scope of the outage. How does this affect PhotoDay? Your customer’s transactions are processing as normal, and they are receiving receipts and confirmation of their orders. When Miller’s is back online, we will ensure all orders arrive and process accordingly and will post an update here.

  2. resolved Sep 09, 2020, 08:11 PM UTC

    This incident has been resolved.

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